Last updated: October 12, 2026
Thank you for shopping with The Patriot Legacy.
The Patriot Legacy is operated by AMERICAN MILE LLC. We aim to provide clear, reliable shipping information so you know what to expect before and after placing your order.
U.S. Shipping
We offer free standard shipping on eligible orders shipped within the United States.
No separate standard shipping charge will be added at checkout for eligible U.S. orders unless otherwise clearly stated before purchase.
Expedited or premium shipping options, where available, may require an additional charge.
International Shipping
We ship to selected international destinations.
International shipping is not free unless a promotion specifically states otherwise.
Shipping costs for international orders are calculated at checkout based on factors such as:
- Destination country
- Package size and weight
- Shipping method
- Carrier rates
- Order contents
The final shipping charge will be shown before you complete your purchase.
Order Processing
Orders generally require processing before shipment.
Most orders are typically processed within 1–5 business days, excluding weekends and public holidays.
Processing times may be longer during:
- High-volume sales periods
- Holidays
- Product launches
- Promotional events
- Inventory or fulfillment delays
- Unexpected operational disruptions
Processing time is separate from shipping transit time.
Estimated Delivery Times
Estimated delivery times vary depending on destination, shipping method, carrier, customs processing, and other factors outside our direct control.
Typical delivery estimates may include:
United States: approximately 3–10 business days after shipment.
International orders: approximately 7–25 business days after shipment.
These timeframes are estimates only and are not guaranteed delivery dates.
International shipments may take longer due to customs inspections, local postal systems, carrier delays, or regional disruptions.
Tracking Information
When tracking is available, you will receive shipment confirmation and tracking information after your order has been processed and dispatched.
Please allow some time for tracking information to update after the carrier receives the package.
In some cases, tracking may take 24–72 hours to show movement.
Multiple or Split Shipments
Some orders may be shipped in more than one package.
This may occur when:
- Products are fulfilled from different locations
- Items become available at different times
- Different carriers are used
- Shipping requirements vary between products
If your order is split into multiple shipments, you may receive separate tracking information for each package.
Receiving one package does not necessarily mean the entire order has been delivered.
International Customs, Duties, and Taxes
International orders may be subject to:
- Customs duties
- Import taxes
- VAT
- Brokerage charges
- Handling fees
- Other local government or carrier charges
Unless otherwise required by applicable law or clearly stated at checkout, these charges are not included in the product price or shipping charge and are the responsibility of the customer.
The Patriot Legacy and AMERICAN MILE LLC do not control these charges and cannot predict their amount.
Customers are responsible for understanding any import requirements, duties, taxes, or restrictions that may apply in their destination country.
Customs Delays
International orders may be delayed by customs authorities.
Customs processing times vary by country and may significantly affect the final delivery date.
We are not responsible for delays caused by customs inspections, customs clearance procedures, import restrictions, or local government authorities.
Incorrect or Incomplete Shipping Addresses
Customers are responsible for providing a complete and accurate shipping address at checkout.
Please carefully review:
- Street address
- Apartment or unit number
- City
- State or province
- Postal or ZIP code
- Country
- Contact details
If you notice an error, contact us as soon as possible at:
We will make reasonable efforts to update the address before shipment, but we cannot guarantee changes once the order has entered processing or fulfillment.
We are not responsible for delivery failures, delays, losses, or additional costs caused by an incorrect or incomplete address provided by the customer.
Undeliverable or Returned Packages
If a package is returned to us or our fulfillment partner because it was:
- Unclaimed
- Refused
- Undeliverable
- Addressed incorrectly
- Missing required address information
we may contact you regarding reshipment or another resolution.
Additional shipping charges may apply if the package must be shipped again.
Any refund or reshipment will be handled in accordance with our Refund & Return Policy and applicable law.
Lost Packages
If tracking shows no delivery and your package appears to be lost, contact us at:
Please include your order number and tracking information.
We may investigate the shipment with the carrier or fulfillment provider before issuing a replacement, refund, store credit, or other resolution.
A package is not automatically considered lost simply because it is delayed.
Carrier investigations may require additional time.
Packages Marked as Delivered
If tracking shows that a package was delivered but you cannot locate it, please:
- Check around the delivery location
- Check with household members, neighbors, reception areas, or building management
- Confirm the shipping address on your order
- Contact the carrier when appropriate
If you still cannot locate the package, contact us at support@thepatriotlegacy.com.
We will review the situation and assist where reasonably possible.
However, we cannot guarantee replacement or refund for packages confirmed as successfully delivered to the address provided by the customer, except where required by applicable law.
Damaged Packages or Products
If your order arrives damaged, please contact us as soon as reasonably possible at:
Please provide:
- Your order number
- Photographs of the damaged product
- Photographs of the packaging where relevant
- A brief description of the issue
We will review the claim and determine the appropriate resolution in accordance with our Refund & Return Policy and applicable law.
Shipping Delays
Shipping and delivery estimates are not guarantees.
Delays may occur due to circumstances outside our control, including:
- Carrier disruptions
- Severe weather
- Natural disasters
- Customs processing
- Labor disruptions
- Public holidays
- Peak shopping periods
- Transportation interruptions
- Government restrictions
- Security events
- Local postal delays
- Other force majeure events
We will make reasonable efforts to assist with delayed shipments, but we are not responsible for delays caused by third-party carriers or events outside our reasonable control.
Order Changes and Cancellations
If you need to change or cancel your order, contact us immediately at:
We will make reasonable efforts to accommodate your request.
However, once an order has entered processing, fulfillment, or shipment, we cannot guarantee that it can be changed or cancelled.
Shipping Restrictions
We reserve the right to limit or refuse shipping to certain destinations where:
- Carriers do not provide reliable service
- Import restrictions apply
- Products are prohibited or restricted
- Fraud or payment risk is identified
- Applicable law or payment-provider requirements prevent shipment
If we cannot fulfill an order to your destination, we will contact you and provide an appropriate resolution.
Contact Us
For questions about shipping, tracking, delivery, customs, or your order, contact:
The Patriot Legacy
Operated by AMERICAN MILE LLC
Email: support@thepatriotlegacy.com